Stop losing time between paper, phone calls, and a crowded waiting room.
Clinic Grid helps private clinics in Iraq organize patient files, appointments, the queue, payments, and patient communication over WhatsApp — instead of work scattered across several places.
Clinic Grid, from Care Grid • Designed for private clinics in Iraq
Is this where your clinic loses time every day?
When patient files and appointments are scattered, and the queue is unclear, every task becomes slower for the doctor and the receptionist.
Finding the patient file takes too long
When the information is spread across cards, notebooks, and chats, the doctor starts the visit searching instead of focusing on the patient.
Appointments and walk-ins collide at the front desk
Without a clear queue, the waiting room gets crowded and the questions about whose turn it is pile up.
Confirming appointments means repeated phone calls
The receptionist spends the day calling and following up instead of managing the flow of the clinic.
The day's collections aren't clear
When payments and refunds are recorded by hand, reviewing the day's collections is slower and less accurate.
What changes in your clinic's day?
Queue Management
Sunday 8 March 2026 · 7 patients
Open the patient's file and see their details, past visits, notes, prescriptions, and attachments in one place — instead of going back to more than one notebook or chat.
Fewer confirmation calls. Clearer patient communication.
Instead of relying on repeated phone calls, the clinic team sends appointment confirmations, reminders, and referral links over WhatsApp — the app patients already use every day.
Book and confirm via WhatsApp
Patients reply to the WhatsApp message to book or confirm an appointment.
Appointment confirmed
The moment you book a patient, they get a message — with one tap to add it to their phone calendar.
Reminders the day before
A reminder the evening before, another the morning of. Fewer no-shows, less work for the receptionist.
"You're up next"
When the patient is close to being called, they get a message — so they can step outside, grab a coffee, and come back.
Send a referral in one tap
Send a patient to a colleague. The colleague taps the link and they're in — no signup, no account.
Share full medical history
With the doctor's approval, share the patient's full history as a QR code or printed sheet — to take to another doctor, lab, or hospital.
Every message can be customized for your clinic.
A clearer patient experience. No app required.
Patients reach what they need from their phone or the in-clinic waiting-room screen — no app to download, no login to remember.
A public page for your clinic
Your clinic gets a free page in Arabic — with your address, a Waze link, your phone numbers, and which doctors are in today. Patients open it on their phone, no login needed.
Live queue on the waiting-room TV
A screen for the waiting room that shows the current queue — order numbers and statuses, updating live. Patients can also check it from their phone.
Take their history with them
When the doctor approves it, the clinic can share the patient's full medical history — as a QR code or printed on paper — so they can take it to another doctor, a lab, or a hospital.
Less friction at every step of the clinic day.
Clinic Grid connects the front desk, the doctor, the patient, and clinic management — without adding steps that confuse your team.
At the front desk
Organize patient flow and cut the repeated questions through the day.
- Appointments and walk-ins in one queue
- A waiting-room screen that updates live as the queue changes
- Confirmations and reminders over WhatsApp
- A clear summary of the day's collections
During the doctor's visit
Start the visit with the information you need, not searching for it.
- The patient file and past visits in one place
- Visit notes and attachments in the same record
- Prescriptions and referrals, organized and easy to share
- Flexible use from the computer, phone, or tablet
For the patient
Clearer information, and less confusing waiting.
- Appointment details and reminders over WhatsApp
- A clear Arabic page for the clinic
- Following the queue from the waiting-room screen
- Easy access to a referral when needed
For clinic management
A clearer daily view — no manual tallying or scattered follow-up.
- Track patient numbers and the day's collections
- The right access for each user
- Hands-on training at go-live
- Direct follow-up after launch
Works on phone, tablet, and computer.
From the front desk to the consultation room — Clinic Grid runs on every device your clinic already uses. The same system, the right view for each.
Sign in with a WhatsApp code on any of them. No passwords.
Computer
The clinic's main screen. The receptionist runs appointments, queue, payments, and the public clinic page. The doctor uses it too in the consultation room when a bigger screen helps.
Tablet
The flexible middle ground. Bigger view of the patient file, side-by-side comparisons, sketching on attached images — at the desk or in the room.
Phone
For the moments you're moving. Open a patient file, write a note, send a prescription — without going back to the desk.
Built for how Iraqi clinics work.
Works on computer, phone, and tablet
Appointments and walk-ins handled in one queue
Reach patients over WhatsApp — no new app for them
Training and direct follow-up when you start
A UK-registered company, with an Iraqi team that has European tech experience
Your clinic team stays in control of who can access patient files and what gets shared, by role.
We never use patient information for advertising. Full stop.
Switch to the system without disrupting your clinic's day.
We set it up to fit your clinic
Day 1, on-site. We install Care Grid and configure your rooms, doctors, schedules, and fees, and prepare your free public clinic page — before you start.
We train the doctor and the receptionist hands-on
Your team uses the system on the real steps: registering a patient, ordering the queue, recording payments, and opening a visit file.
You go live with direct follow-up
First patients on Care Grid the same day. After you start, your Customer Success team follows up to handle any question early — before anyone falls back to paper.
We help you succeed.
Setup is one day. The rest is the part most software vendors skip.
Switching to a new system shouldn't add to the clinic's load — getting started includes hands-on training and direct, proactive follow-up after go-live, from the team that built the system.
Help moving from paper
Hand us your paper records — patient cards, appointment books, daily logs — and we'll help you move them into Care Grid, with the scope agreed per clinic. You don't lose your history when you switch.
Proactive check-ins
We check in with you regularly — before problems happen, not after. And the team that built the system is the team that answers your call.
Training top-ups
New receptionist joining? A doctor wants to use a feature they haven't tried? We come back and train. No extra charge.
Your requests shape the product
What's missing for your clinic? Tell us — and we add it to the roadmap. Small team, fast turnaround.
"We're not adding another tool to your day. We're removing things that get in the way."
Want to reduce the daily pressure in your clinic?
Message us on WhatsApp to see how patient files, appointments, the queue, and payments fit into the way your clinic already works.