Terms of Service

1. Who we are

Care Grid provides digital software and workflow tools for clinics and healthcare professionals. Care Grid is a technology provider. We are not a medical provider and do not provide diagnosis, treatment, or emergency services through this website.

2. Scope of these Terms

These Terms apply to:

• visitors to our website
• people who request a demo or contact us
• clinic staff, operators, and professionals who engage with us before becoming customers

These Terms do not by themselves govern the full use of any future Care Grid product, software deployment, or clinic subscription service. Use of operational Care Grid services may be subject to additional commercial, contractual, privacy, or data processing terms.

3. Use of the website

You may use the website only for lawful, legitimate, and business-related purposes. You agree not to:

• misuse the website or interfere with its operation
• attempt to gain unauthorized access to any system, account, or data
• submit false, misleading, or incomplete information
• use the website in a way that could harm Care Grid, its users, or third parties
• upload or submit patient records or unnecessary sensitive medical information through the website or demo request form

4. Eligibility

This website is intended for adults, clinics, healthcare professionals, and business representatives. By using the website, you confirm that you are legally able to agree to these Terms.

5. Information you submit

If you contact us or request a demo, you are responsible for ensuring that the information you provide is accurate and appropriate for a public business-contact channel. You should not submit patient names, diagnoses, medical records, or other unnecessary sensitive health information through the website.

6. No medical, legal, or regulatory advice

The website and its content are provided for general informational and business purposes only. Nothing on this website constitutes medical advice, legal advice, regulatory advice, or professional compliance advice. You are responsible for obtaining your own professional advice where needed.

7. Clinic responsibility

Clinics and healthcare professionals remain responsible for:

• patient care decisions
• clinical documentation and disclosures
• regulatory and licensing compliance
• legal obligations relating to patient records and healthcare operations

Care Grid provides software and workflow support tools. Care Grid is not responsible for clinical judgment, patient outcomes, or healthcare decisions made by clinics, staff, or practitioners.

8. Intellectual property

All content on this website, including text, branding, logos, graphics, layout, design elements, and software-related materials, is owned by Care Grid or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, republish, distribute, modify, or commercially exploit any part of the website without prior written permission, except as allowed by law.

9. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal data in connection with the website, demo requests, and related communications.

10. Availability and changes

We may update, change, suspend, or remove any part of the website or its content at any time, with or without notice. We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

11. Disclaimer of warranties

The website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Care Grid disclaims warranties of any kind, whether express, implied, or statutory, including implied warranties of accuracy, merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of liability

Except where liability cannot be limited under applicable law, Care Grid will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, business, revenue, profits, or goodwill arising out of or related to your use of, or inability to use, the website.

Care Grid is not liable for clinical decisions, patient treatment, patient outcomes, regulatory actions, or healthcare operations conducted by any clinic, practitioner, or user.

13. Suspension or termination

We may restrict, suspend, or terminate access to the website or related communications if we believe there has been misuse, unlawful activity, security risk, abuse of the service, or violation of these Terms.

14. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after changes become effective means you accept the revised Terms.

15. Governing law

These Terms are governed by the laws applicable to Care Grid, unless otherwise required by applicable law.

16. Contact

For questions about these Terms, contact Care Grid at:

Email: [email protected]