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Delete My Data

You have the right to request deletion of your personal data held by Care Grid. We will process your request as quickly as possible and respond within 30 days.

How to submit a request

Send an email to the address below. Include your full name, the email address associated with your account or enquiry, and a brief description of the data you would like us to delete.

Send deletion request

What we may need to retain

In some cases we are required by law to retain certain records — for example for fraud prevention, security, or legal compliance. Where this applies, we will let you know in our response.

Contact

For any questions about your request, email us at [email protected]